![]() Items not returned in original condition are not eligible for a refund.Playboy does not accept returns of items that have been worn or subjected to destructive conditions. 31st follow our Halloween Seasonal Return Policy and are no longer eligible for return or credit. *Please note all Halloween-themed items purchased between Sept. The following product may only be returned for site credit. Sexual Wellness Products (Condoms, and toys).Please note, the following products cannot be returned: To be eligible for a return, items must be unworn, unwashed with original tags attached. If you're not satisfied with your purchase for any reason, you may opt to return the item and we will refund your original purchase price (less the shipping and handling fees). See our International FAQ Page for all other international returns. Looking to return or exchange an item? Visit our returns and exchanges portal for all US and Canada orders. Please see our International Shipping FAQ here. Orders placed by 12pm PT will ship same-day. If your cart is eligible for express shipping, you will be able to select an express option at checkout. Standard Shipping orders will arrive in 3 - 5 business days within the continental 48 states, 7-14 days for Hawaii, Alaska and US Territories, and up to 4 weeks for APO/FPO addresses.Įxpress overnight and 2-day shipping is available on select items. Regardless of the number of shipments, a single order is charged only one shipping fee. You will receive an email to the address provided upon placing an order with tracking information every time a portion of your order is shipped. However, a selection of items in the catalogue takes 3-5 business days to process, and will be sent out as soon as they’ve completed processing.ĭifferent items in your order might come from various fulfillment locations and ship at different times. Most items ship within 48 business hours. If you have questions about your order status, please contact Long Will it Take to Ship My Order? As soon as your order ships, you will receive a confirmation via the email provided on your order. Looking to track your order status? Your order ID was sent in your order confirmation email and please use the email you used when you placed your order. Shipping Internationally? Check out our International Shipping FAQ. If you want to cancel a PlayboyTV or Playboy Plus subscription, please visit for easy to use online cancellation.Īdditional membership information for PLAYBOY TV and PLAYBOYPLUS subscriptions are found in the Terms and Conditions that all members must agree to prior to activating their subscriptions.įor any questions regarding former PLAYBOY MAGAZINE SUBSCRIPTIONS, please visit magazine, or send an email to your inquiry and we will respond as soon as possible. For all international assistance, please visit our International FAQ page.įor any questions regarding PLAYBOY PLUS, PLAYBOY TV, iPLAYBOY, or CENTERFOLD SUBSCRIPTIONS, please visit with your request and we will respond as soon as possible. Making a domestic return? Visit our domestic returns portal here. Change Product/ Address Before Shipping. ![]() For help with an existing order, email us at Please provide the following information:
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